Questions about attars,…
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Questions about attars, orders or collaborations — we are here to help.
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Locations
New York · Dubai
Hours
Monday – Friday, 9:00 AM – 6:00 PM EST
Support
Frequently Asked Questions
Is TRIMEN attar alcohol-free?
Yes. Every TRIMEN attar is a pure, concentrated oil composition with no alcohol — worn close to the skin for a warmer, longer-lasting scent trail.
How long does shipping take?
Orders ship within 24 hours and typically arrive in 3–5 business days domestically, or 7–10 business days internationally.
What is your returns policy?
Unopened attars can be returned within 30 days of delivery for a full refund.
Are samples or discovery sizes available?
Yes — each attar is available in multiple sizes, and our Discovery Set offers signature scents in miniature.
How can I tell TRIMEN attars are authentic?
Every bottle is filled and sealed at our ateliers, with a batch code on the base for traceability.